Next Hub PK

At Next Hub PK, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

1. Return Eligibility

You may request a return within 7 days of receiving your order. To be eligible for a return, your item must be:

• Unused, unwashed, and in the same condition you received it
• In its original packaging with tags (if any) attached
• Accompanied by proof of purchase (order number, receipt, or invoice)

2. Non-Returnable Items

The following items cannot be returned:

• Items marked as "Sale" or "Clearance"
• Products damaged due to misuse or improper washing/care
• Items returned after the 7-day window

3. How to Request a Return

To start a return, contact us at pknexthub@gmail.com with your order number and reason for return. Once approved, we'll provide instructions on how and where to send your item back.

4. Refunds

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days.
• Since orders are placed via Cash on Delivery (COD), refunds will be issued via bank transfer or Easypaisa/JazzCash to the account details you provide (no online payment gateway refund applies).
• Original shipping charges (if any) are non-refundable.

5. Exchanges

If your item arrives damaged, defective, or incorrect, we're happy to offer a free exchange instead of a refund. Contact us within 7 days of delivery with photos of the issue.

6. Return Shipping

• If the return is due to our error (wrong/damaged/defective item), Next Hub PK will cover return shipping costs.
• If the return is due to a change of mind, the customer is responsible for return shipping costs.

7. Contact Us

For any questions about returns or refunds, reach out to us at:

📧 pknexthub@gmail.com